Contact Renard Clinic

Bookings

Appointments can be made via WhatsApp, by phone, online through our booking link, or by email.

If you call us, please leave a message, as all appointments and inquiries are personally managed by the clinic owner, your call will be returned as soon as possible.

Get in Touch

Email

renardclinic@gmail.com

Opening hours

Monday – Friday: 8:30 am – 7:00 pm
Saturday & Sunday: Closed

FAQ

We’ve gathered answers to some of our most frequently asked questions below.
If you don’t find what you’re looking for, feel free to contact us directly via the contact form. 

Contact Form


If you have any questions, would like to book an appointment, or need more information about our physiotherapy services, please don’t hesitate to reach out.

FAQ

Here are some of the most common questions from our patients.
If you can’t find what you’re looking for, feel free to contact us directly, we’ll be happy to help.

  • For your comfort, wear comfortable clothes.
    Keep in mind that you might need to be in your underwear for part of the physical assessment.
    No doctor’s prescription is required to be examined

  • The first session always starts with an oral assessment: we’ll ask you a few questions to understand your concerns, lifestyle, and goals.
    Then, we’ll move on to a physical examination.
    Depending on your needs, this may include postural, neurological, balance, abdominal or perineal assessments.
    We’ll explain everything step by step and agree together on a personalized treatment plan.

  • Sessions usually last 30, 45, or 60 minutes, depending on your treatment and insurance plan.

  • For home visits, it’s not possible for us to bring a massage table.
    But don’t worry, we’re used to treating patients on a sofa, bed, or yoga mat.
    Just make sure there’s enough space for movement and exercises.

  • We are covered by most major insurance companies, including Bupa, Cigna, WPA, and Allianz.
    If your insurance isn’t listed, don’t hesitate to ask, we work with many others as well.

  • Payments can be made by cash, card, or bank transfer.
    A receipt can be provided for insurance reimbursement if needed.

  • Yes, of course. Please give at least 48 hours’ notice if you need to cancel or reschedule.
    Cancellations made less than 48 hours before the scheduled treatment will be fully charged, as the time slot cannot be offered to another patient.

  • Yes — the clinic has an elevator, making it accessible for patients with limited mobility or parents with strollers.